What is Volunteer Friendly?

The Volunteer Friendly Award is a user-friendly quality standard to support, recognise and reward groups who are good at involving volunteers. The programme originated in Scotland, but we are very pleased to now be able to offer the award to organisations.

Benefits of the Volunteer Friendly Award

  • It’s volunteer focused to ensure that all volunteers have a great experience
  • It sets an achievable level for all volunteer programmes
  • it highlights and demonstrates good practice in volunteer management
  • It shows commitment and value to volunteers
  • It is a supportive development opportunity


Simply register with us, complete the assessment steps, submit it for approval and receive your award! Not only will it recognise the work your organisation already does to welcome your volunteers, but it will help to show prospective volunteers that you are ready and equipped to make them part of your organisation.  

The Volunteer Friendly Standard document details the 5 strands of the standard in more detail, providing guidance and example evidence on how you might meet each strand and practice.  View the 5 strands below or download the standard via the button.

The Application Process

The Volunteer Friendly Award has been designed to be an effective and involving six-step process.  It ensures that your volunteers receive the best possible support, and your organisation receives maximum benefit from your volunteers’ contribution.  There is no fixed deadline, but we would expect organisations to complete the six steps within 6 to 9 months.  

What are the requirements?

Volunteer Friendly offers three different options to achieving the award.

The requirements are set at an achievable level for each volunteer programme, allowing for more groups to engage and be recognised for the work they do.

How much does it cost?

Income of £100,000 or less per annum and un-constituted group:


Income between £100,000 and £150,000 per annum:


Income between £150,000 and £200,000* per annum:


*Groups and organisations with an income of more than £200k, please get in contact for a chat to explore your options. 

What's included in the cost?

Register your interest in Volunteer Friendly Award