Listening and Support Volunteer

Samaritans, Ballymena Branch


3.5hrs per week
Minimum commitment 2 years

Where we are

Ballymena Samaritans Branch
45 Mount Street
BT43 6BP

About the Volunteer Opportunity

Samaritans offers a service that can make a difference to people at a time in their life when they are in need. We offer a confidential non-judgemental listening ear to enable a person to consider alternative perspectives and options in difficult situations. People can be themselves and we’re always there for them. It’s also a great opportunity to undertake some training and meet new people. It is a supportive environment and you will develop new skills. You will also be part of a network across the region.

Skills/attitudes/experience –

  • Open and non judgemental attitude
  • Willingness to listen
  • Willingness to undertake training
  • On line skills
  • Confidentiality
  • Flexibility
  • Team working

Each volunteer is required to attend initial core training, followed by mentoring support, and further training with support in order to become a listening volunteer. Volunteers always work as part of a pair and are therefore supported throughout the process.

About the Organisation

Be there for people who desperately need someone.

Our incredible volunteers run our 201 branches throughout the UK and Republic of Ireland. They offer their time to help to deliver our 24-hour emotional support service to callers in many ways, from answering telephones and emails, to fundraising, generating publicity, administration and finance.

You don’t need to have been through a particular life experience or be from a certain walk of life. Anyone who wants to help others, is tolerant and open-minded is welcome to apply.

Currently, our team at Ballymena consists of 60 volunteers. Drawn from across the community and from all walks of life they come together to support the people of our community whenever they need us. Since 1974, Samaritans has served the people of Ballymena, the surrounding districts and beyond. We’re open every day – 24/7 by phone, email and text. Our door opens at the published times on every day of the year.


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Register your interest

Volunteers may be required to complete an Access NI disclosure for some volunteering roles.  A criminal record will not necessarily be a bar to obtaining a volunteer position.