Hearing Aid Support Volunteer



2-4 hours per month 6 months commitment

About the Volunteer Opportunity

RNID Near You volunteers do 6 main activities to help us make life fully inclusive for deaf people and people with hearing loss and tinnitus. 

You don’t have to do all 6 of these activities – you can pick the activities you find most interesting and match your skills and experience.

1. Maintaining hearing aids

Our volunteers support hearing aid users by cleaning their hearing aids and replacing batteries and tubing. They provide tips for getting the most from hearing aids. 

Don’t worry if you don’t have experience maintaining hearing aids. We give our volunteers full training so they’re knowledgeable and confident setting up and using the hearing aid maintenance kit.

2. Helping people check their hearing

Our volunteers help people take the RNID online hearing check. They take people through the steps in person on a digital tablet. 

It usually takes 10-15 minutes and will suggest if the person’s hearing is in a normal range or if they may have hearing loss.

3. Informing people

Our volunteers help deaf people and those with hearing loss and tinnitus find information about:

  • getting used to hearing aids and getting the most out of them
  • using technology and assistive devices
  • applying for benefits
  • finding employment
  • finding support with employment
  • and many other important topics.


This might be information from RNID or information from other or organisations or charities, such as:

  • NHS
  • Citizen’s Advice
  • Tinnitus UK.

You’ll be given full training so you know what information to give to people and what other organisations or resources might be helpful.

4. Meeting and Greeting

Our in-person volunteers welcome people to our services. They have a chat with visitors, find out what service or information they’re looking for and direct them to the right place.

5. Finding Supporters and Donors

Our volunteers do important work to help us find people who can support our services and people who can donate money to help us fund our services.

If you’re interested in helping us find supporters and donors, we’ll give you full training so you feel confident and prepared.

6. Adminstration

Our volunteers help us run our services by doing administrative tasks. This might include something like data entry or managing copies of leaflets.

About the Organisation

RNID work in communities across the country to provide information and support services.  They also run fundraising events and campaigns – and are always keen to welcome new volunteers.

To find out about local services in Northern Ireland, how to get involved and who to contact for information or support visit the link below:


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Register your interest

Volunteers may be required to complete an Access NI disclosure for some volunteering roles.  A criminal record will not necessarily be a bar to obtaining a volunteer position.