Hearing Aid Support Volunteer



Minimum commitment of two hours per month, depending on your availability.

About the Volunteer Opportunity

RNID are recruiting volunteers to provide support and advice to NHS hearing aid users at their Hear to Help Hearing Aid Maintenance Clinic, helping with basic maintenance and support of hearing aids.

Due to the current pandemic any face-to-face volunteering activities will be carried out strictly in accordance with Government regulations and full PPE measures will be implemented.

They are looking for volunteers in all areas of Cookstown and Magherafelt with a particular focus on Maghera, Cookstown, Magherafelt and its surrounding areas.


What you’ll be doing

As a hearing aid support volunteer, you will:

  • attend their regular support sessions for hearing aid users
  • undertake basic maintenance on hearing aids such as cleaning or changing tubing, ear moulds and filters and replacing batteries
  • offer practical support to optimise hearing aids
  • signpost other agencies that may be beneficial to the service user
  • monitor the number of visits carried out and feedback to the volunteer co-ordinator
  • complete relevant paperwork during support sessions
  • refer enquiries to RNID staff if you do not know the answer
  • keep all information given or discussed within the service confidential
  • promote the work of RNID
  • meet with other RNID volunteers and staff to discuss the project and suggest any improvements.

What you need

You will need to provide the names of two referees who have known you for at least two years, preferably in a professional context.  This can include employers, colleagues, teachers tutors support workers community leaders, child’s teacher or a member of a hobby or exercise group you belong to.

Here’s what we think could be beneficial:

  • knowledge of or willingness to learn about issues affecting people confronting deafness, tinnitus and hearing loss- particularly older people.
  • some experience of using hearing aids would be preferable but not essential.
  • friendly, reliable and an approachable manner.
  • ability to listen to questions and to answer appropriately
  • happy to work with a wide range of people.

What you’ll get in return

As a volunteer you will:

  • make a real difference to the people you support
  • help us run this important service
  • receive training and learn new skills
  • meet people in different situations
  • raise awareness of deafness in the community
  • have reasonable, out-of-pocket and pre-approved travel expenses repaid
RNID Volunteer Role Description click link below – 

About the Organisation

RNID work in communities across the country to provide information and support services.  They also run fundraising events and campaigns – and are always keen to welcome new volunteers.

To find out about local services in Northern Ireland, how to get involved and who to contact for information or support visit the link below:


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Register your interest

Volunteers may be required to complete an Access NI disclosure for some volunteering roles.  A criminal record will not necessarily be a bar to obtaining a volunteer position.