Community Admin Volunteer

NI Hospice


Duties are allocated on a rota basis which can be on a fixed or more flexible basis i.e. ‘as and when required’.  Shifts are 4 hours long and volunteers usually commit between 8 – 16 hours per month.

Where we are

NI Hospice - Bannview Team
Unit 5b
Toome Retail Park
Hillhead Road
BT41 3SF

About the Volunteer Opportunity

Community Admin Volunteer role supporting NI Hospice community team in their Toome office. Role is to assist with provision of admin support to the staff team. 


The position of the Volunteer Admin in Community Services helps provide a holistic approach to the care of patients in the community to ensure the provision of the highest quality of care.

Key Tasks

  • Assisting with photocopying
  • Completing filing
  • Putting mail into envelopes
  • Making up patient files
  • Other administrative duties which may be required on an ad hoc basis.
  • On occasions you may be required to answer phones.
  • To discuss your progress on an annual basis with your manager.
  • To undertake initial induction training, mandatory training and refresher training on an annual basis, along with any other training that NIH deems necessary.
  • To follow Northern Ireland Hospice policies relevant to your volunteer role.
  • To communicate openly with the appropriate service manager, other staff and volunteers of NIH.

Qualifications and other requirements:

  • Effective and organised administrative skills, to consult lists and compile and maintain records.
  • Able to deal with a lot of activity at times and to be able to maintain a sense of internal calm.
  • A helpful and caring attitude with good communication skills.
  • A good listener, with an ability to know when it is appropriate to talk, showing discretion and sensitivity with an understanding of the importance of confidentiality.
  • The ability to work in a team.
  • An understanding of the importance of good hygiene practices, and a willingness to carry them out.

Support – Volunteer Induction Training for this position will be provided.  In addition, the Volunteer Services Coordinator or your service manager will be available for questions and assistance. 

Expenses – NI Hospice recognises that volunteers should not be financially disadvantaged in the course of their volunteer role. Volunteers are eligible to claim for expenses as defined in the Expenses Claim Policy.

What’s in it for you

  • A sense of pride in being part of an organisation that helps the wider community.
  • Gain experience and knowledge of the work of NI Hospice.
  • Be part of a team.
  • Increase in self confidence with a feeling of accomplishment.

Challenges of the role

  • The ability to work in a team in a busy office environment.
Closing Date: Monday 15 August

About the Organisation

NI Hospice provide comfort and quality of life for their patients, whilst supporting their families and relieving fear and suffering associated with loss.

Their work is based on the values of the preciousness of life, respect, compassion and medical ability.

Apply Now –

or register your interest below 

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Register your interest

Volunteers may be required to complete an Access NI disclosure for some volunteering roles.  A criminal record will not necessarily be a bar to obtaining a volunteer position.