Mid Ulster Agewell’s Good Morning Call Service provides a daily phone call (Monday-Friday) at an agreed time to anyone over the age of 50 who feels that they would benefit from it and who registers for the service. This phone call provides social contact, reassurance and a listening ear to ensure that the Good Morning member is safe and well each day. It attempts to reduce feelings of loneliness and isolation that the person may be experiencing. It also keeps them updated on activities and events happening in their local area, and connects them to other relevant services. These include the likes of luncheon clubs, arts & crafts classes, walk & talk groups, physical activity sessions etc.

Good communication & listening skills. Patience and an understanding of issues affecting older people, such as loneliness/isolation/lack of support. A genuine concern for our members’ state of health & well-being. Confidence & ability to signpost onto other services and/or organisations when and where appropriate.

Volunteers will be given an overview of our organisation and current services provided. They will shadow a fully trained Good Morning staff member for as long as they feel necessary before taking on the role of volunteer caller themselves. The volunteer will be supported at all times by the manager and will receive relevant training in connection with their role.